Privacy Policy

BenchBoss Made in USA
Operated by Erik Lutz Enterprise LLC ("we," "us," or "our")
Effective date: September 18, 2025

Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit benchbossmadeinusa.com and our related services (the "Site"), place an order, contact support, or interact with our ads on platforms such as Reddit, Meta, and Google (collectively, the "Services").

Information We Collect

Information you provide

  • Account and profile details (name, email, password)

  • Order and shipping details (billing/shipping address, phone)

  • Messages, reviews, support inquiries, and other content you submit

Information collected automatically

  • Usage data (pages viewed, time on page, referring/exit pages)

  • Device and technical data (browser type, OS, IP address, approximate location)

  • Cookies and similar technologies (pixels, tags, SDKs) used for analytics and advertising

Information from third parties

  • Payment processors (e.g., Stripe/PayPal) – payment authorization results, fraud signals (we do not store full card numbers)

  • Advertising and analytics partners (e.g., Reddit Ads, Meta, Google) – ad performance, audience insights

  • Shipping and fulfillment partners – delivery status and tracking

How We Use Information

  • Provide, operate, and improve the Site and Services

  • Process and fulfill orders, including payment, shipping, and returns

  • Communicate with you about your orders, support, and updates

  • Personalize content and measure or improve marketing and advertising

  • Prevent fraud, enforce our Terms, and comply with legal obligations

Cookies, Pixels & Ads

We and our partners use cookies and similar technologies for core site functions, analytics, and interest-based advertising ("targeted advertising"). This may include the Reddit Ads Pixel and other platform pixels/SDKs that track events (e.g., page views, add-to-cart, purchases) to measure ad performance and build audiences.

Choices:

  • You can adjust browser settings to block or delete cookies.

  • Many platforms provide ad preference settings. See resources from the DAA (aboutads.info), NAI (networkadvertising.org/choices), and device settings for mobile IDs.

If you are in a region requiring consent (e.g., EU/EEA/UK), our cookie banner will request consent and link to this Policy.

When We Share Information

We may disclose information to:

  • Service Providers that help us operate the Site (hosting, payments, analytics, shipping, customer service) under appropriate confidentiality agreements

  • Advertising Partners to measure and improve ad performance and to show relevant ads

  • Business Transfers in connection with a merger, sale, or acquisition

  • Legal and Safety purposes if required by law or to protect rights, property, and safety

We do not sell personal information for money. We may "share" or process personal information for targeted advertising and analytics as defined by certain U.S. state privacy laws. See Your Privacy Rights below for opt-out options.

Data Retention

We retain personal information for as long as needed for the purposes described, to comply with legal obligations (e.g., tax, accounting), to resolve disputes, and to enforce agreements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet or method of electronic storage is 100% secure.

Children’s Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Your Privacy Rights

Depending on where you live, you may have rights to:

  • Access/know the categories and specific pieces of personal information we hold

  • Correct inaccurate information

  • Delete information, subject to legal exceptions

  • Opt out of targeted advertising, certain profiling, and the "sale" or "sharing" of personal information as these terms are defined by state laws (e.g., CA, CO, CT, VA, UT)

How to exercise: Email us at info@benchbossmadeinusa.com with "Privacy Request" in the subject, or use any tools we provide on the Site. We may verify your request before acting.

International Users

If you access the Services from outside the United States, you understand that your information may be processed in the U.S., which may have different data protection laws than your country.

Changes to this Policy

We may update this Policy from time to time. The "Effective date" will reflect the latest changes. Material changes will be posted on the Site.

Contact

Erik Lutz Enterprise LLC d/b/a BenchBoss Made in USA
Wauconda, Illinois, USA
Email: info@benchbossmadeinusa.com